Privacy policy

At Clippers Points LLC, trading as Barber Products UK, we are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of UK data protection law, the data controller is:

Clippers Points Ltd
Trading as Barber Products UK

📧 support@barberproducts.uk

Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history and purchase activity

  • IP address, browser type, device information, and website usage data

  • Marketing preferences and communication history

How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you about orders and customer support enquiries

  • Provide customer service and technical assistance

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal and regulatory obligations

  • Send marketing communications where you have provided consent

Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (for marketing and non-essential cookies)

Sharing Your Information

We do not sell your personal data.

Your information may be shared with trusted third-party service providers where necessary to operate our business, including:

  • Shopify (website hosting and ecommerce platform)

  • Shopify Payments / payment gateways

  • Delivery and logistics providers

  • Email marketing providers such as Klaviyo or Mailchimp

  • Analytics and advertising providers including Google, Meta, TikTok, Pinterest, and similar platforms

  • IT, fraud prevention, and website support providers

These providers are required to process your data securely and only for authorised business purposes.

International Data Transfers

Some of our service providers may process or store personal data outside the United Kingdom, including in the United States.

Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including:

  • UK International Data Transfer Agreement (IDTA)

  • Standard Contractual Clauses (SCCs)

  • Transfers to organisations participating in recognised data protection frameworks where applicable

For more information about international data transfers, please visit the UK ICO guidance website.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including:

  • Order and transaction records: up to 7 years for tax and accounting obligations

  • Customer support enquiries: up to 24 months

  • Marketing preferences and consent records: until consent is withdrawn or unsubscribed

  • Website analytics data: retained according to platform settings and business needs

Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data where legally applicable

  • Restrict or object to certain processing activities

  • Withdraw consent at any time

  • Request transfer of your personal data

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights, contact:

📧 privacy@barberproducts.uk

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and support advertising and marketing activities.

We may use:

  • Essential cookies

  • Analytics cookies

  • Advertising and remarketing cookies

  • Social media and tracking pixels

Non-essential cookies and tracking technologies are only activated where you provide consent through our cookie banner or consent management platform.

You may manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tool.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, disclosure, alteration, or loss.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be published on this page with immediate effect.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

📧 support@barberproducts.uk

Statutory Rights

Nothing in this Privacy Policy limits or excludes your rights under applicable UK data protection laws.